Privacy Policy

Effective date: June 25, 2026

SAIKYŌ ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, services, or communicating with us by SMS, you agree to this policy.

1. Information We Collect

Contact information you provide directly, such as name, email address, phone number, and any details you share in forms, calculators, or booking pages.
Health and fitness information you voluntarily submit (e.g. height, weight, age, goals) for coaching or calculator features.
Communications you send to us via web forms, email, SMS, chat, or phone.
Usage data such as pages visited, device type, and approximate location, collected through cookies and similar technologies.

2. How We Use Your Information

To provide coaching, respond to inquiries, and deliver requested services.
To send transactional and customer-care messages (e.g. booking confirmations, account updates).
To send marketing or promotional SMS and email messages where you have opted in.
To improve our website, products, and customer experience.
To comply with legal obligations and enforce our terms.

3. SMS / Text Messaging Program

When you provide your mobile phone number and opt in (for example by submitting a form, checking an SMS consent box, or texting us first), you agree to receive SMS messages from SAIKYŌ related to coaching, appointments, customer care, account notifications, and — where you have additionally opted in — promotions.

Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe. Reply HELP for help.
Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Mobile information will not be shared with third parties for marketing or promotional purposes. Information sharing is limited to subprocessors that help us operate the messaging program (e.g. messaging platform, CRM, hosting), which are bound to use the data only to provide those services.

4. How We Share Information

We share personal information only as needed to operate our services:

With trusted service providers (hosting, analytics, CRM, messaging, scheduling, payment processing) under confidentiality obligations.
To comply with law, legal process, or lawful requests from public authorities.
To protect the rights, property, or safety of SAIKYŌ, our clients, or others.
In connection with a merger, acquisition, or sale of assets, with notice to you.

We do not sell your personal information.

5. Cookies

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can control cookies through your browser settings.

6. Data Retention

We retain personal information for as long as necessary to provide our services and for legitimate business or legal purposes, after which we delete or anonymize it.

7. Your Choices

You may unsubscribe from marketing emails using the link in any message.
You may opt out of SMS at any time by replying STOP.
You may request access, correction, or deletion of your personal information by contacting us using the details below.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure.

9. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

11. Contact Us

For privacy questions or requests, contact: deb@saikyo.club